Operator / sales advisor - Gent

Who are we?

Moneytrans is a European financial company active in the fields of international money transfer, currency exchange and payment accounts. Our services are mainly oriented towards an international diaspora audience (online-pre-tmp.moneytrans.eu).

Job description

Moneytrans is currently looking for an Operator/Sales advisor to reinforce the teams in the city of Gent, during the week and at weekends. Detailed content of the proposed function:

  • Encoding of money transfer transactions in a program designed for this purpose;
  • Execution of foreign exchange cash transactions via a program designed for this purpose;
  • Execution of payment transactions on accounts via a programme provided for this purpose;
  • Sale of various items (telephone cards, lotteries, transport tickets, etc.);
  • Maintaining an (additional / physical) cash register;
  • Canvassing customers on the premises and in the ethnic districts;
  • Participation in the organisation of commercial events for the diaspora public.

The operator is guided and supported in the execution of his tasks by a “branch manager” who manages the agency and the main cash desk, who in turn reports to a “retail network manager” and the internal auditors. For any (problem raised / request made) …… by a customer on any transaction, the operator can also count on the support of an assigned “customer service”.

Your profil

  • You have experience in a similar function or within a similar multicultural environment or you are at least familiar with customer contact and diversity;
  • You are dynamic, have a keen sense of responsibility and want to participate in the development of a rapidly growing company in the technological financial sector (“Fintech”);
  • You are fluent in Dutch and have a very good working knowledge of English. Knowledge of French and/or Spanish or other languages commonly used in Belgium is an asset;
  • You have a very good customer contact and very good commercial skills;
  • You enjoy commercial challenges and are prepared to be partly remunerated based on your results.

We offer

We offer candidates a concrete and supervised work experience, in direct contact with customers, in a multicultural, dynamic and growing environment with good long-term career prospects.

Contact

Send your CV in French or Dutch and a letter of motivation by e-mail to [email protected] for the attention of Jules Elens, Toni Antonilo and Victoria Salazar.